Frequently Asked Questions
What is Alain?
Alain is an AI-powered virtual assistant designed to help you practice English interactively. It simulates conversations in various contexts, such as at a restaurant or at the beach, to help you improve your vocabulary and fluency.
How do I create an account?
To create an account, simply provide a valid email address. You will receive a password to log in to your account. Visit our account creation page to get started.
How do I start a chat with Alain?
To start a chat with Alain:
- Log in to your account.
Type a message in the text box or choose a conversation topic suggested by Alain.
For example, you can say “Hello Alain” or ask a question like “Alain, can you help me practice sentences for ordering at a restaurant?” »
Answer Alain’s questions and continue the conversation by asking your own questions.
- Log in to your account.
Type a message in the text box or choose a conversation topic suggested by Alain.
For example, you can say “Hello Alain” or ask a question like “Alain, can you help me practice sentences for ordering at a restaurant?” »
Answer Alain’s questions and continue the conversation by asking your own questions.
What are the topics of discussion with Alain?
Alain offers a wide range of topics of discussion to help you practice English, including:
- Everyday conversations: Greetings, hobbies, talking about your day.
- Real-life scenarios: Ordering at a restaurant, shopping, traveling.
- Professional contexts: Job interviews, meetings, networking.
- Social activities: Organizing outings, talking about films and books.
- Specific situations: Emergencies, medical consultations, sports discussions.
- Personal development: Setting goals, reflecting on your successes.
- Culture and society: Celebrations, current events, cultural differences.
- Everyday conversations: Greetings, hobbies, talking about your day.
- Real-life scenarios: Ordering at a restaurant, shopping, traveling.
- Professional contexts: Job interviews, meetings, networking.
- Social activities: Organizing outings, talking about films and books.
- Specific situations: Emergencies, medical consultations, sports discussions.
- Personal development: Setting goals, reflecting on your successes.
- Culture and society: Celebrations, current events, cultural differences.
How to translate received messages?
To translate the messages you receive, simply click on the translate icon next to each message. You will then see the translation available in French and Spanish.
How to hear received messages?
If you want to listen to received messages, simply click on the icon associated with each message. For messages sent by Alain, click on the bot icon. For your own messages, click on the user icon.
Can I send voice messages to Alain?
We are currently developing a feature that will allow you to communicate with Alain via voice messages. Stay tuned for updates!
How do I ask Alain to translate something into English?
It’s very simple! Just ask him directly. For example, say: “Alain, how to say Bonjour in English?” »
Can Alain do calculations?
No, Alain is a virtual assistant designed specifically to help you practice English. It does not perform calculations.
Can I communicate with other users?
Yes, in addition to conversing with Alain, you can also interact with other users via private messages.
Is Alain available in other languages?
At the moment, Alain is mainly available in English. We are constantly working on improving our service and adding new features, including additional language options in the future.
Do I have to pay to use Alain?
We offer different pricing options. You can check out our plans and prices on our pricing page to choose the option that suits you best. We also offer free trials to let you experience our service before committing.
How do I reset my password?
If you have forgotten your password, click the "Forgotten Password" link on the login page. Follow the instructions to reset your password using your email address.
What information does Alain collect?
We collect information such as your email address to create and manage your account, as well as usage data to improve our service. For more details on how we process your data, please see our Privacy Policy.
How do I request deletion of my data?
To request deletion of your personal data, please send an email to hello@alain.chat with your full name, the email address associated with your account, and the reason for the request. We will process your request within a reasonable time.
What should I do if I encounter a technical problem?
If you encounter technical problems or need assistance, please contact us at hello@alain.chat. Our support team is available to help you resolve any issues you may encounter.
How do I unsubscribe from the newsletter?
To unsubscribe from our newsletter, click on the unsubscribe link at the bottom of each email we send you. You can also change your communication preferences in your account.
How can I contact customer support?
For any questions or assistance, please email us at support@alain.chat. We are committed to responding to all requests as quickly as possible.